![]() To learn more about the difference between a security freeze and a credit report lock, click here. To place, temporarily lift or permanently remove a security freeze on your Experian or TransUnion credit reports, please contact them directly. TransUnion: At TransUnion, you need to create an account on the credit freeze page to manage your TransUnion credit report online. You can contact Experian support at 888-EXPERIAN (88). After we receive the request and verify your identity, you will receive confirmation. You could also call Experian to check on your credit reports status and add or remove a freeze. Read more about acceptable documents here. If you are requesting to temporarily lift or permanently remove a security freeze via mail, you'll need to provide documents to validate your identity and address. Please download this form for instructions and mailing address. You'll also have the option to receive a one-time PIN by text message or answer questions based on information in your Equifax credit report for identity verification. That fee includes not only the lock but credit monitoring and up to 1 million in identity theft insurance. Like Experian, TransUnion charges for locks. You'll be required to give certain information to verify your identity. You can lock or unlock your TransUnion credit file and your Equifax file on the TransUnion credit lock page. You can check the status of your security freeze through your myEquifax account as well. Online, by creating a myEquifax account.You can place, temporarily lift, or permanently remove a security freeze on your Equifax credit report in several ways. Placing, lifting and removing a security freeze is free. ![]()
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